Communication is Key
A project can take anywhere from a few weeks to several months, depending on the desired end result. How do you know if this process is running successfully? As a client, you naturally want to have confidence that the deadline for launch will be met flawlessly.
To keep trust in the process high, we implement the following 5 elements in every project. Regardless of its complexity or duration:
1. Product Requirements Document (PRD)
A PRD captures the most important functionalities and specifications of the future product. It establishes the foundation for clear communication and prevents misunderstandings. Without a clear PRD, expectations can be unclear, which then leads to problems in the process.
In addition to functionalities and specifications, a PRD contains objectives, target audience, future scope, and the technical stack to develop the product. This makes the project immediately clear and future-oriented.
2. Client Portal
A client portal ensures you have access to an organized environment where you can track the complete development process. We integrate this portal into the Notion product. You can follow the complete process from brainstorming and design to delivery and service. Meeting notes, important documents, and process progress are all available in one central location.
The client portal reduces the need for frequent status updates via email and the client always has insight into the working method. Below you can see what such a client portal looks like:
3. Acceptance Criteria
What might mean "delivered" to us should feel the same to you. That's why we establish clear acceptance criteria in advance. These are test scenarios and requirements that the product must meet. A kind of checklist for technical success. Clear acceptance criteria prevent discussions afterwards and ensure that all parties have the same expectations.
An example of a few acceptance criteria:
4. Delivery Document
When the product is ready, we deliver complete documentation in an extensive delivery document. This is your personal manual, where you'll find everything about technical choices, how integrations work, and future maintenance. Additionally, you receive the complete source code
5. Proactive Maintenance Management
Launch is just the beginning. To ensure everything continues to run perfectly, we offer the first 30 days of free support. We monitor performance, carry out some optimizations, and fix any bugs. This way you get immediate confidence and the adventure starts smoothly.
Do you have a platform or dashboard that needs to be developed? Do you find it important to have a partner where communication and a proactive attitude are the norm? Let's schedule a conversation via https://cal.com/lumen-apps-1oxdvv